Production instead of stock: Each item is manufactured, packaged, and shipped from Wolfsburg upon order.

Manufacturing and shipping: within 4 business days
Delivery in Germany: 1–3 business days thereafter

Shipping costs: €4.90 – free for orders over €20
Incense sticks alone: €1.90 as a merchandise shipment

Shipping to Austria and Switzerland upon request.

You can cancel your order within 14 days of receipt – no reason needed.
Excluded are objects that were custom-made according to your specifications.

A message to hi@stdio3d.com is sufficient. I will cover the return shipping costs.

You can find the complete cancellation policy here.

BAL remains balanced throughout. The unburnt wood rests in the holder and maintains the balance until the end. Embers and ash fall onto the designated surface, and a rim contains them.

Never leave incense sticks burning unattended. Keep out of reach of children and animals, place on a heat-resistant surface, and ventilate afterward.

BAL is made from PLA with elephant grass – bio-based, manufactured in Germany.
The insert that holds the stick is galvanized stainless steel: it is the only part that gets hot, and therefore the only part that cannot be made of plastic.

Packaging is manufactured in-house. Filament, paper, and cardboard are purchased – nothing else.

Misprints and remnants are returned for recycling by type.

• PayPal
• Credit card: Visa, Mastercard
• Prepayment (Production or shipment of goods starts once the payment has been received – the order remains reserved for 7 days)
  
  All prices are final prices. As per § 19 UStG, no sales tax is shown.